Denton Powell Limited

1 The Need

As a growing business, we require specialist insurance protection to support our day-to-day operations. We initially approached Holloway Insurance Services to review our fleet insurance arrangements and were looking for an independent, local insurance broker who would take the time to understand our business and provide advice tailored to our specific requirements.

As our business continued to grow, we wanted an insurance broker who could support our changing requirements and provide a more coordinated approach to our insurance arrangements.

It was important for us to work with a broker who could provide continuity, proactive renewal management and access to suitable insurance solutions as our business evolved. We also wanted a dedicated point of contact who would respond promptly to our calls, emails and questions, providing the personal service and accessibility that can often be lacking with larger organisations.

2 The Solution

Holloway Insurance Services took the time to meet with Denton Powell and gain a thorough understanding of the business, its operations and insurance requirements.

Following a review of their fleet insurance arrangements, we worked closely with insurers to secure suitable cover and ensure the business benefited from competitive terms.

As our relationship developed, Denton Powell entrusted us with additional areas of its insurance programme, enabling us to provide a more coordinated and efficient approach to managing its insurance requirements.

As an independent insurance broker, we regularly review the market to help ensure our clients continue to benefit from appropriate cover, competitive premiums and access to suitable insurance solutions as their businesses evolve.

A key part of our service is providing a single point of contact and being readily available when support is needed. We aim to answer phone calls and emails immediately wherever possible and, where this is not practical, we respond promptly with a clear timeframe for when a full response will be provided. This helps ensure our clients always know who to contact and when they can expect a response.

We have also supported Denton Powell with motor fleet claims, helping to ensure claims are dealt with promptly and efficiently while keeping the client informed throughout the process.

Through regular communication, proactive renewal management and straightforward advice, we continue to support Denton Powell with their insurance requirements, providing the personal service, responsiveness and continuity they were seeking from their insurance broker.

3 The Result

Denton Powell wanted an insurance broker that would provide personal service, continuity and responsive support. Through a dedicated point of contact, proactive advice and prompt handling of enquiries and claims, Holloway Insurance Services has helped simplify the management of key areas of the company's insurance arrangements.

Having a broker that understands the business, its operations and plans enables informed decisions to be made regarding insurance arrangements, whilst ensuring cover continues to meet the company's evolving needs.

The prompt handling of enquiries and motor fleet claims helps minimise disruption to the business, while proactive renewal management allows insurance options to be considered well in advance of renewal dates.

As a result, Denton Powell has confidence that its insurance arrangements are being managed effectively, allowing the business to focus on its core activities and continued growth.

Find out more about Denton Powell Limited here